Top 10 Skills Every Business Analyst Needs to Succeed

As a business analyst, you’ll be the mastermind behind streamlining and optimizing the operations of companies across different industries. The role of a business analyst is to dive into the inner workings of an organization and identify areas for improvement that can help increase efficiency and revenue. It’s a field that is constantly evolving and expanding, making it a highly sought-after profession.

According to the report by Jaro Education, the demand for business analysts is very high among companies, small-scale options, and enterprises. Study estimates reveal that the job market for business analytics will grow at a CAGR of 14.3% by 2026.

But, to become a successful business analyst, you’ll need to have a toolkit of skills that will set you apart from the rest. Skills such as understanding data analytics, effectively communicating with stakeholders, being well-versed in different business processes, and being able to use various tools and software are essential. But what’s even more important is having the ability to work in a team and adapt to change.

Think about it, you’ll be the one that companies look to for solutions, the one who can help them navigate through the ever-changing business landscape. It’s an opportunity to be a problem solver, a change maker, and a game changer. So, if you’re ready to take on the challenge, start building your skills and get ready to make your mark in the business analyst market.

What is a Business Analyst and What do they do?

A business analyst is a professional who helps organizations improve their performance by analyzing their current systems and processes, identifying areas for improvement, and recommending solutions. They work to bridge the gap between IT and the business, by understanding the needs and goals of the organization and then using that information to design and implement systems that will help the company achieve those goals. In simple terms, a business analyst is a problem-solver who helps organizations become more efficient and effective.

For example, imagine a retail store that is struggling with their inventory management. A business analyst would be brought in to analyze the current system and identify areas of improvement. They might find that the store is using an outdated system that is not able to keep up with the volume of sales, and recommend a new system that would be more efficient. Or, in another scenario, a company is considering expanding into a new market and a business analyst would be brought in to conduct research and provide a report on the feasibility of the project.

In short, business analysts are the ones who help companies to make better decisions, to identify and solve problems, and to create new opportunities for growth.

“What we see is the empowerment of the business analyst.”

The Vital Role of a Business Analyst

The role of a Business Analyst typically encompasses a set of common duties, such as:

Analyzing and understanding the needs and goals of the organization: This involves conducting research, gathering data, and interviewing stakeholders to understand the current systems and processes, and to identify areas for improvement.

Designing and recommending solutions: Based on their analysis, a business analyst will design and recommend solutions that will help the organization achieve its goals. This can include the implementation of new systems, processes, or software.

Project management: Business analysts often manage projects related to the implementation of their recommended solutions. This includes creating project plans, timelines, and budgets, as well as overseeing the execution of the project.

Communication: Business analysts act as a liaison between the business and IT departments, so effective communication is a key skill for them. They need to be able to explain complex technical concepts to non-technical stakeholders in a clear and concise manner.

Stakeholder management: Business analysts are responsible for managing relationships with stakeholders, such as customers, vendors, and other internal teams. They must be able to work collaboratively with these stakeholders to ensure that their needs are met.

Continuous improvement: Business analysts are always looking for ways to improve the organization’s systems and processes. They need to be able to identify new opportunities for improvement and recommend solutions that will help the organization become more efficient and effective.

Cost analysis and budgeting: Business analysts are responsible for analyzing the costs and benefits of different solutions and determining the best course of action. They also need to be able to create and manage budgets for their projects.

Business Intelligence: Business Analysts are responsible for creating strategic plans for their organizations by analyzing data and creating reports that help decision-making.

Factors Driving the Growth of Business Analyst in India

The demand for business analysts in India has been growing rapidly in recent years. This can be attributed to a number of factors, including:

  • Increase in business complexity: With the increasing complexity of business operations, companies are seeking professionals who can help them navigate this complexity and make data-driven decisions. Business analysts are well-suited to this task, and their skills are in high demand.
  • Advancements in technology: The rapid pace of technological advancement is creating new opportunities for business analysts to help organizations leverage technology to improve their operations and gain a competitive edge.
  • Globalization: The increasing interconnectivity of the global economy is creating new opportunities for businesses to expand and grow, and business analysts are needed to help organizations navigate this complex and rapidly-changing landscape.
  • The rise of data analytics: Business analysts are well-equipped to help organizations make sense of the vast amounts of data that are now available to them. With the rise of data analytics, the demand for business analysts is only set to grow.
  • Organizational restructuring: The ongoing trend of organizational restructuring is creating new opportunities for business analysts to help companies streamline their operations and become more efficient.
  • Increased focus on cost-effectiveness: Companies are constantly looking for ways to cut costs and become more efficient, and business analysts are well-suited to this task. Their skills in identifying areas for cost-savings and process improvement are in high demand.
  • Growing importance of compliance: With the increasing number of regulations and compliance requirements, companies are seeking professionals who can help them stay compliant and avoid costly fines. Business analysts are well-suited to this task, and their skills are in high demand.

“A good business analyst is a storyteller, a translator, and a facilitator.”

Top 10 Key Skills for Business Analyst

Strategic Thinking

  • Strategic thinking is the ability to analyze business processes and identify opportunities for growth and improvement.
  • It involves understanding the company’s overall goals and objectives, and developing plans and strategies to achieve them.
  • It includes analyzing internal and external factors, such as market trends, competitor analysis, and customer needs, to inform decision making.
  • It is a key skill for business analysts, as it enables them to provide valuable insights and recommendations to management and teams.
  • Strategic thinking requires a combination of analytical and critical thinking skills, as well as creativity and innovation.

Communication Prowess

  • Communication prowess refers to the ability to communicate effectively and efficiently.
  • It includes being able to articulate ideas and information clearly, both verbally and in writing.
  • It involves the ability to actively listen and understand different perspectives, and to adapt communication style to suit different audiences.
  • It is essential for business analysts, as they are often required to communicate complex information to stakeholders, including management, team members, and clients.
  • It is important for a business analyst to be able to articulate the technical information in a way that non-technical stakeholders can understand.

Technical Know-How

  • Technical know-how refers to the knowledge and understanding of technical systems and processes.
  • It includes knowledge of programming languages, database management systems, software development methodologies and other technical tools.
  • It is essential for business analysts to have a good understanding of the technical aspects of a project, as they are often involved in designing and developing solutions.
  • It is also important for a business analyst to have an understanding of the technology that their clients or stakeholders are using, in order to communicate effectively with them.
  • It is a key skill for a business analyst as it helps in identifying opportunities for improvement and innovation in the systems.

Stakeholder Management

  • Stakeholder management is the process of identifying, engaging and communicating with stakeholders who have an interest or impact on a project.
  • It includes understanding the needs and expectations of stakeholders, and aligning them with the project objectives.
  • A Business Analyst is responsible for managing stakeholders in order to ensure the project’s success.
  • Identifying stakeholders is the first step in stakeholder management, which includes identifying key stakeholders, their roles, expectations and potential impact on the project.
  • Stakeholder management also includes managing expectations, by setting clear goals and objectives and ensuring that stakeholders understand the project’s scope and limitations.

Project Management Expertise

  • Project management expertise is the ability to lead and manage a project from start to finish effectively.
  • Business Analysts are responsible for managing a project’s scope, timeline, and budget.
  • They use project management tools and techniques to plan, execute, monitor and control a project.
  • A Business Analyst should have a deep understanding of project management methodologies such as Agile, Waterfall, and Scrum.
  • They should be able to develop project charter, work breakdown structure, project schedule, and risk management plan
  • Business Analysts should have the ability to communicate with stakeholders, team members and project sponsors to keep them informed of project status and progress.

Change Management

  • Change management is the process of preparing, supporting, and helping individuals, teams, and organizations make organizational change.
  • Business Analysts play a key role in the change management process by identifying and analyzing the impact of proposed changes on the organization.
  • Business Analysts use their communication skills to communicate the change plan to stakeholders, and to manage resistance to change.
  • They are responsible for monitoring and reporting on the progress of the change plan, and for making adjustments as needed.
  • Change management is not only about managing the change but also about creating a culture of change within the organization.


  • Adaptability is the ability to adjust to new circumstances, situations, and challenges.
  • Business Analysts are often required to work on multiple projects simultaneously, and adaptability is an important skill to have in order to be able to switch between projects seamlessly.
  • Business Analysts are responsible for understanding the unique needs of different stakeholders, and being adaptable allows them to effectively communicate and work with these stakeholders.
  • Adaptability is also important for Business Analysts as the business and technology landscape is constantly changing, and they need to be able to adapt to new technologies and trends.
  • Business Analysts with adaptability can navigate through different personalities and work styles to come up with the best solution.


  • Setting a clear vision and direction for the team and project.
  • Demonstrating confidence and decisiveness in decision-making.
  • Inspiring and motivating team members to achieve their best work.
  • Providing guidance and support to team members to help them develop their skills and careers.
  • Continuously learning and improving to stay at the forefront of the field.

Negotiation and Cost-Benefit Analysis

  • Understanding the needs and priorities of all parties involved in a negotiation.
  • Being able to effectively compromise and find mutually beneficial solutions.
  • Being able to effectively manage conflicts and resolve disputes.
  • Being able to identify and evaluate the potential costs and benefits of different options and strategies.
  • Being able to anticipate and respond to changes in the business environment that may impact the cost-benefit analysis.

Microsoft Excel

  • Excel mastery is a must-have skill for any business analyst, as it allows you to organize, analyze and present data in a clear and efficient way.
  • The ability to create and manage large, complex spreadsheets is essential for any business analyst, as it allows you to handle large amounts of data with ease.
  • Understanding and applying advanced Excel formulas and functions will make your analysis more accurate and comprehensive.
  • Being able to visualize data through charts and graphs will help you to communicate your findings and insights effectively to your stakeholders.
  • Automating repetitive tasks through Excel helps to save time and reduce human error, which is crucial for any business analyst.
  • Pivot tables and other data analysis tools in Excel allow you to make sense of large amounts of data and identify trends and patterns.
  • Excel can be used to create and maintain databases and data models, allowing you to store and organize data effectively.

It’s a Wrap

Whether you’re brand new to the industry or a seasoned veteran of business analysis, remember that it is important to always continue your education because there are always new things to learn about business analysis.

This is especially true in today’s fast-paced environment where technology is constantly changing and evolving. You don’t want to be left behind, so it’s important to keep up with the latest trends in your industry and continue learning throughout your career as a business analyst. If you’re looking to start a business analysis career, check out our online course in Business Analytics, where you’ll learn everything you need to know about the industry, including how to become a certified business analyst.